A 2005 American Medical Association/Forrester Research report found that more than half of U.S. physicians were regularly using handheld computers with mobile charge capture being an increasingly popular application given its well proven ability to streamline manual billing processes, increase coding accuracy and most importantly to its users, drive revenue. Since then, automated physician charge capture has evolved into a mature, sophisticated application that is deployed at some of the most prestigious healthcare institutions.
Unfortunately, this wave of billing automation has not touched the similar inefficiency and revenue loss related to the hospital facility charge. Many hospitals, particularly those with outpatient centers, find themselves in a situation all too familiar to physician group practices that have adopted a charge capture system: stagnant or declining reimbursement, inefficient paper-driven processes, and overlooked charges driving lost revenue. With numerous hospital enterprise systems in place for order entry, capture of ancillary services, supply management, and patient billing, the capture of facility charges remains an island of paper inefficiency in an ocean of widespread automation.
Even though most hospitals have put laborious manual reconciliation processes in place to mitigate the revenue loss associated with facility billing, these only recoup a portion of lost revenue at best, and yield costly overhead.
Fully understanding these challenges given our unparalleled experience in the physician charge capture realm, in 2006 MedAptus embarked upon a new development effort to provide hospitals with a system for automated charge capture. Applying our expertise in the areas of revenue cycle management and point-of-care computing to the issue of facility billing has resulted in the industry’s only comprehensive Facility Charge Capture solution. Users of the system benefit from complete control of the facility charge capture and reconciliation process – this means improved revenue, decreased overhead, and overall enhanced workflow given the elimination of yet more paper from the encounter documentation process.
Only MedAptus provides for end-to-end automation that is capable of capturing and reconciling both facility and professional charges, ensuring maximum reimbursement. And as cuts continue to squeeze institutions that offer ambulatory services, the need to properly capture all service items is of critical importance.
Unfortunately, this wave of billing automation has not touched the similar inefficiency and revenue loss related to the hospital facility charge. Many hospitals, particularly those with outpatient centers, find themselves in a situation all too familiar to physician group practices that have adopted a charge capture system: stagnant or declining reimbursement, inefficient paper-driven processes, and overlooked charges driving lost revenue. With numerous hospital enterprise systems in place for order entry, capture of ancillary services, supply management, and patient billing, the capture of facility charges remains an island of paper inefficiency in an ocean of widespread automation.
Even though most hospitals have put laborious manual reconciliation processes in place to mitigate the revenue loss associated with facility billing, these only recoup a portion of lost revenue at best, and yield costly overhead.
Fully understanding these challenges given our unparalleled experience in the physician charge capture realm, in 2006 MedAptus embarked upon a new development effort to provide hospitals with a system for automated charge capture. Applying our expertise in the areas of revenue cycle management and point-of-care computing to the issue of facility billing has resulted in the industry’s only comprehensive Facility Charge Capture solution. Users of the system benefit from complete control of the facility charge capture and reconciliation process – this means improved revenue, decreased overhead, and overall enhanced workflow given the elimination of yet more paper from the encounter documentation process.
Only MedAptus provides for end-to-end automation that is capable of capturing and reconciling both facility and professional charges, ensuring maximum reimbursement. And as cuts continue to squeeze institutions that offer ambulatory services, the need to properly capture all service items is of critical importance.
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