CHARGE MANAGEMENT

Capturing charges and managing the reconciliation process for hospitals has never been more challenging.

Increased revenue pressures. Reimbursement issues. Continued missed or lagging fees. Operational inefficiencies and staff turnover.

While EHRs have been steadily taking over the charge capture function – managing those charges still can bedevil even the most savvy and experienced hospital teams.

That’s where MedAptus can help.

MedAptus has extensive experience identifying all charges that come in, figuring out the status of each one and which work cue they go into, and then which charges are “clean” and can then be sent to billing.

EHR and Billing Vendor Integration and Reconciliation

This entire process becomes critically important when the EHR is a different vendor than the company that handles billing. In those circumstances, the tools that MedAptus provide act as a “bridge” between the two systems—creating greater opportunities to find new revenue and improve operations.

For example, if only 50% of a hospital’s charges are being looked at and MedAptus significantly improves that operation, not only does productivity increase, but savings accrue from reducing the workforce needed to catch errors or missed charges.

Just because the EHR is capturing your charges — that doesn’t mean you’re in the clear. Get in touch with us and we’ll show you how to significantly improve your charge management and reconciliation processes.

CHARGE CAPTURE CASE STUDY

A large hospital in the Midwest struggled with implementing the charge capture function of an EHR. As a result, it switched back to a paper-based manual process. But there were still challenges. The process was inefficient and didn’t support remote coders. In addition, coders still had to track to down providers to ensure charges, especially outside providers. The Solution – the hospital recently turned to MedAptus and purchased CHARGE PRO. Now, not only will all charges be captured more quickly and accurately, but the platform allows for remote coding. The hospital also anticipates a significant ROI in six months.