A GALAXY OF CARE FOR A PATIENT-CENTRIC UNIVERSE

EXPERTS IN CHARGE MANAGEMENT AND PATIENT ASSIGNMENT TECHNOLOGY

MedAptus has been helping hospitals and physician groups improve revenue cycle operations with award-winning charge capture, charge management and reconciliation solutions for the past 18 years.

For the last 4 years we have developed and implemented groundbreaking patient assignment software that changes how physicians, nurses and other providers work better together to improve patient safety and workflow.

This is our Vision – to foster true care coordination and improve the financial performance of acute-care hospitals and physician groups.

CHARGE INFUSION NOW AVAILABLE IN THE

EPIC APP ORCHARD!

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PRODUCTS

ASSIGNCARE

CHARGECARE

PATIENT ASSIGNMENTS & WORKLOAD BALANCING

ASSIGNCARE is suite of proprietary software products developed to automatically and intelligently match the right patients with the right providers. Built on a proprietary rules-based “engine,” ASSIGNCARE products balance workloads, support continuity of care, reduce costs, and improve operational efficiencies.

CHARGE CAPTURE, MANAGEMENT & RECONCILIATION TECHNOLOGY

The CHARGECARE suite of software products automatically and intelligently capture, manage, and reconcile billing charges for professionals, facilities and infusion services. Our award-winning products improve revenue optimization, streamline operations and reduce costs.

ASSIGN FOR CASE MANAGERS

Automated and intelligent patient assignment software for case managers.

UNDER DEVELOPMENT

ASSIGN FOR THERAPISTS

Automated and intelligent patient assignment software for therapists.

UNDER DEVELOPMENT

ASSIGNCARE COLLABORATOR

Integration of all ASSIGN products with secure communications.

LAUNCHES 2018

CHARGE FACILITY

Charge management for capturing charges associated with clinic and outpatient visits.

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RESULTS

DEMONSTRATED RESULTS FROM MEDAPTUS TECHNOLOGY

$6.9 Million

One-time cash flow improvement at large medical center in Northeast

$500,000

Annual collections up in one quarter from CHARGE Pro

$1 Million

Cash infusion from improved lag time for large children’s center

$3.4 Million

Gross revenue increase from CHARGE INFUSION in first year of operations

$952,000

14-day improvement of one-time cash infusion for Large Cardiovascular Group

$200,000

Annual savings from reduced support costs from ASSIGN for Physicians

TESTIMONIALS

OUR CUSTOMERS APPRECIATE OUR VALUE

“The results of the MedAptus roll out are phenomenal and the teams continue to report a great experience in the roll out process. Best ever in 20 years.”

“We love the workload balancing. Physicians find it very helpful for ASSIGN to factor in discharge planning into their assignment distribution, taking into account the greater work they’ll spend with those patients.”

Big patient safety issue. Before, we were missing patients daily. With MedAptus, we no longer miss anyone.”

AWARDS

MEDAPTUS TOP-RANKED IN MOBILE CHARGE CAPTURE

KLAS Category Leader 8 out of the last 9 Years

For the 8th time in 9 years, MedAptus® has been named the Category Leader in the Mobile Charge Capture segment in the “2018 Best in KLAS Awards: Software & Services.”

The award recognizes the performance of CHARGE Pro, a charge capture, management and reconciliation technology that improves financial performance for physicians and hospitals.

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MedAptus is the KLAS category leader in charge capture

THE SCIENCE OF ASSIGNMENTS

Some of the research behind automated and intelligent patient assignments

The Nurse-Patient Assignment: Purposes and Decision Factors
Allen (2015)

“By identifying the best unit work teams or the most equitable assignments, we can improve nurse satisfaction and reduce turnover…the identification of the most efficient therapeutic assignments can lower LOSs, adverse outcomes, and ultimately hospital costs.”

Developing and testing a computerized decision support system for nurse-to-patient assignment: a multimethod study.
Van Ooseveen, et al. (2014)

“Creating well-balanced, high-quality assignments is crucial to ensuring patient safety, quality of care, and job satisfaction for nurses.”

Effect of Hospitalist Workload on the Quality and Efficiency of Care.
Elliott, et al. (2011)

“Hospitalists have reported that high workloads reduce their ability to adequately assess the patient and fully discuss the plan of care with patients and family. Likely as a result, hospitalists report ordering unnecessary procedures, testing, and consultations when busy, all of which add costs.”

Impact of Attending Physician Workload on Patient Care: A Survey of Hospitalists.
Mitchtalik, et al. (2013)

“…excessively increasing the workload may lead to suboptimal care and less direct patient care time, which may paradoxically increase, rather than decrease costs.”

CASE STUDY

ASSIGN FOR PHYSICIANS

Improving Workload Balancing and Continuity of Care

The Problem

Like many of its peers, a multi-state health system in western United States found itself struggling with its paper-based patient assignment process. The process was slow, stressful to the staff, and error-prone.

It also suffered from complaints of unfairness and manipulation by the doctors.

In addition, continuity of care was difficult to implement and the manual assignment process often led to missed patients during rounding.

“We are more organized. Now, everybody can follow the rules and there’s no opportunity for influence or manipulation.”

HEALTH SYSTEM ADMINISTRATOR

The Solution

The health system implemented ASSIGN for Physicians, achieving several important outcomes.

Eliminated any possibility of missed patients.

Helped maintain continuity throughout a single hospitalization, as well as across multiple re-admissions. ASSIGN has been particularly helpful with continuity for a hybrid geographic/unit-based rounding environment.

Made the census more accurate.

Created a more structured patient assignment process.

Assignment process every morning takes minutes, not hours.

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NURSE WORKLOADS

ASSIGN FOR NURSES

Improving Morale by Creating More Equitable Workloads

ASSIGN for Nurses provides nurse managers with the tool they need to balance workloads using patient acuity, geography, continuity of care and other customizable variables.

No more guesswork for Charge Nurses. No more favoritism.

Thousands of computations are automatically applied to save nurses time and make their jobs a lot easier.

To learn more, view the video on the right.

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