Patient Flow Management for Hospital Medicine Teams

Stay ahead of patient movement with accurate, up-to-date rounding lists that prevent missed care, delays, and bottlenecks.

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The Hidden Cost of Census Gaps

In hospital medicine, rounding lists drive daily workflows. But patients admitted or transferred later in the day often never make it onto those lists without manual effort. The result?

• Manual work: Teams rely on phone calls, messages, or spreadsheets to track updates.

• Missed patients: Providers aren’t aware of new admissions.

• Disrupted care: Delays in knowing who is on service compromise continuity and efficiency.

• Financial risk: Missed or delayed encounters can lead to lost charges and incomplete documentation.

• EHR limitations: Most systems track bed counts but don’t help hospital medicine account for daily rounding list changes and balancing these new workloads.

Quick Diagnostic: Are You at Risk of Census Gaps?

Wondering if your hospital medicine team is vulnerable to missed patients?

If you answered yes to even one of these, your hospital could be at risk of census errors that affect patient care, efficiency and provider productivity.

Ask yourself:

• Do providers still get notified of new admissions by phone call or answering service?

• Are rounding lists often incomplete or out of date by midday?

• Does it fall to non-clinical staff to manually update lists for providers?

• Have you ever had to backtrack to make sure a patient wasn’t missed on rounds?

• Do EHR reports show bed counts but not provider-specific rounding updates?

• Do care teams have to message or call when a high priority patient needs to be rounded on urgently, rather than you being able to see updated info in the EHR?

Why Patient Flow Management Matters

Patient flow management ensures that new admissions, transfers and census changes are automatically and accurately reflected in real-time.

For hospital medicine leaders, this means:

• Continuity of care: Every patient is promptly visible to their assigned provider.

• Rounding accuracy: Lists stay current throughout the day, preventing oversights.

• Operational efficiency: Providers spend less time on clerical updates and more on patient care.

• Cross-team alignment: Bed management, nursing, and hospital medicine workflows are coordinated.

Without a systematic approach, patient flow becomes dependent on chance communication and human intervention—both of which are prone to error. Hospitalists deserve to have workflows that help them spend more time on patient care – and we’re here to help.

Before & After: The Impact of Patient Flow Management

Before: Manual or Fragmented Process

After: Automated Patient Flow Management

New admissions and transfers coordinated by phone or answering service.

Admissions automatically assigned and visible in real time.

Providers or Care team manually add patients to rounding lists.

Rounding lists update continuously throughout the day.

High risk of missed patients, delayed care, and lost revenue.

Providers gain confidence that no patient has been overlooked.

Complex Admission Process: Missing Patients on Your Rounding List? See How to Solve Your Patient Census Issues

Want to learn more about this problem in action?

Read More

Why Hospitals Need to Optimize Patient Flow

Census gaps aren’t just an inconvenience—they affect patient safety, provider workload, and hospital revenue. As hospital medicine programs grow in size and complexity, the old reliance on calls, sticky notes, or spreadsheets is no longer sustainable.

By adopting a patient flow management solution, hospitals can:

• Reduce errors caused by manual communication.

• Improve satisfaction for both providers and patients.

• Protect revenue by ensuring every encounter is captured.

• Support a more efficient, coordinated hospital environment.

FAQs About Patient Flow Management

What is patient flow management?

It’s the practice of ensuring that new patient admissions, transfers, and census updates are reflected in real time on provider rounding lists and hospital medicine workflows.

Isn’t this covered by our EHR?

Most EHRs handle bed capacity and patient communication but don’t provide real-time rounding list updates for new admissions and transfers to the hospital medicine service —leaving a critical workflow gap.

Why should hospitals prioritize this now?

Because census gaps directly affect care delivery and charge capture. Hospitals that solve this problem reduce errors, improve efficiency, and protect revenue.

What’s Next?

Manual processes won’t keep pace with the complexity of modern hospital medicine. Patient flow management is no longer optional—it’s essential for accurate rounding, efficient workflows, and patient care.

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