Case Studies
Customer-based testimonials
Assign Case Study: South Shore University Hospital (Northwell Health)
Why Northwell Health’s South Shore University Hospital said goodbye to the manual patient assignment process to improve continuity of care and hospitalists’ workloads. South Shore University Hospital is an acute care hospital with an average census of 185 patients and 14 daily rounding providers. Formerly known as Southside Hospital.
EHR: Epic
Department: Hospital Medicine, Hospitalists
Beds / Providers: 185 Beds, 14 Providers
Product: Assign
Organization: Acute Care Hospital
Use Case: Patient Assignment, Rounding Lists
Workflow: Automated Assignment
Outcomes: Time Savings, Reduced Manual Work
Charge Infusion Case Study: Massachusetts-Based Hospital
Massachusetts-based hospital was benefiting from automating their revenue and reconciliation process to reduce charge lag, capture all the revenue for their services, and reduce insurance denials.
EHR: Epic
Department: Infusion Center, Oncology, Outpatient Services
Product: Charge Infusion
Organization: Hospital
Use Case: Infusion Coding, Charge Capture, Revenue Integrity
Workflow: Automation, Real-Time Coding
Outcomes: Reduced Charge Lag, Faster Billing, Reduced Denials
Charge Pro Case Study: CoxHealth
Disparate systems that don’t easily share information create operational bottlenecks that are often only remedied with human resources and/or paper. These approaches both drive cost and protract billing timelines. Learn how we helped a sizable Midwest clinic eliminate paper and improve its revenue outlook in only a matter of months.
EHR: Epic
Department: Multi-Specialty, Clinic
Product: Charge Pro
Organization: Health System, Physician Group
Use Case: Charge Capture, Revenue Cycle
Workflow: Paperless Workflow, System Integration
Outcomes: Cost Reduction, Faster Billing, Improved Cash Flow
Assign Case Study: Beth Israel Deaconess Plymouth
The hospitalists have enjoyed using technology to document and submit encounters for payment over the past several years, yet there was still one manual task facing them each morning, one that has been crying out for automation: creating the patient list.
EHR: Epic
Department: Hospital Medicine
Beds: 155 Beds
Product: Assign
Organization: Community Hospital
Use Case: Morning Assignments, Rounding Lists
Workflow: Automation, Rules-Based Assignment
Outcomes: Time Savings, Accuracy
Charge Pro Case Study: University Physician Associates of New Jersey (UPA)
UPA executives recognized the need to decrease administrative costs for billing and coding, while still maintaining excellence in its compliance efforts. This led UPA to seek a solution that would help its physicians make more informed and accurate coding decisions.
EHR: Epic
Department: Faculty Practice, Ambulatory
Product: Charge Pro
Organization: Physician Group, Academic Medical Center
Use Case: Charge Capture, Mobile Billing
Workflow: Mobile Workflow, Rules-Based Coding
Outcomes: Revenue Increase
Charge Pro Case Study: Banner Health
Banner relies on Medaptus Charge Pro Reconciliation to ensure every charge is captured and billed, giving the team 100% confidence in reconciling to 0.
EHR: Epic
Department: Enterprise Revenue Cycle
Product: Charge Pro
Organization: Large Health System
Use Case: Charge Reconciliation, Revenue Integrity
Workflow: Automated Reconciliation
Outcomes: Billing Accuracy, Charge Confidence, Risk Reduction
Assign Case Study: Valley Hospitalist Medical Group
Learn how Valley Hospitalist Medical Group cut morning assignment time from 2.5 hours to under 30 minutes, improving workload balance, continuity of care, and patient safety by replacing a manual process with medaptus Assign’s rules-based workflow.
EHR: Epic
Department: Hospital Medicine, Hospitalists
Product: Assign
Organization: Physician Group
Use Case: Patient Assignment, Rounding Optimization
Workflow: Rules-Based Logic, Geographic Assignment
Outcomes: Time Savings, Workload Balance
