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Managing patient registrations throughout the day and ensuring they get assigned to the right provider can be a big challenge for many hospitals:

  • You typically need a dedicated admitting team managing this 24/7
  • Patient information needs to be updated quickly and managed in real-time so the entire care team knows where a patient is and who they can go to for orders, especially as information constantly changes
  • For hospitals with a large census and many admitters, you can’t simply rotate patients so one admitter gets a patient and then the next admitter gets the next patient
  • Communication from the admit/registration team to the care team must be accurate so patients don’t get missed

Solving Patient Census Challenges

One of our customers was a large hospital system with a census of 500 and an entire team responsible for admissions. They were struggling with complex workflows to get patients assigned to the right provider throughout the day and to keep track of where patients were, so care teams could deliver care right away. They struggled with a lot of the problems mentioned above and turned to us to help solve it.

Since they already use our Assign software, which automates the creation of the patient rounding list for morning rounding, they decided to leverage our Census Manager tool to manage the census throughout the day and ensure that patients are assigned to the right provider.

Now, they can track all admissions throughout the day. Since the solution is EHR-integrated, the patient assignment information is sent outbound to update the attending in the EMR, so you immediately know the change.

Since using Census Manager, their admissions and patient census management processes have drastically improved:

  • Admissions are streamlined
  • All of your patients – your admissions and assignments – are accounted for
  • Providers’ shift schedules are pulled in automatically from the scheduling system, so it’s easy to keep track of who’s working and who can be assigned a patient that day
  • Workloads can be balanced through the software automatically, accounting for geography, patient complexity (to distribute workloads evenly), round robin, or more
  • The entire care team is now updated automatically and can immediately see who took responsibility for that patient, thanks to the interface outbound from medaptus Census Manager to the hospital EMR
  • Providers are alerted as soon as a new patient is assigned to them with a built-in text messaging system that sends non-PHI alerts

If you’ve struggled with a difficult admissions process and are tired of missing patients or not having accurate information updated in a timely manner, then get a demo of Census Manager today.

This Can Help Solve Your Patient Census Challenges If…

You’ll benefit the most from Census Manager if you:

  • Want to improve communication between registration, admissions and care teams
  • Have a large census
  • Need a streamlined way to track all new admissions throughout the day
  • Have a disconnect in your current process – perhaps patients are getting missed, attendings are not getting updated in a timely manner, a dedicated admitter is not getting an even balance of patients or getting patients outside their geography
  • A team or individual that can manage the throughout the day assignment process

Many hospitals across the US are already using our automated patient assignment software, Assign, which automates the process of assigning patients to providers in the morning.

But if you’re just using Assign, there’s a whole 23 other hours that happen in between when you run Assign and run it again the next morning. Census Manager puts all your patients in your control – you manage who comes in, who goes out, and you keep morning assignments streamlined instead of trying to figure out the puzzle of what happened in the past 23 hours.

Interested? See a demo today.

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