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What is Hospital Charge Reconciliation?

Working in and around revenue cycle technology for so long, we often communicate about features and benefits in shorthand. With so many different types of health information solutions, ownership models, service lines and so forth, sometimes we talk about things in an unknown, or jargon-y language without even realizing it. Take charge reconciliation as an example. At medaptus this means…
Malachi Charbonneau
September 15, 2020
BlogDr. Secan's Insights

Small sinks – what’s with that?

I guess it’s time to talk about product design again.  Please, when you make a new product (or a new version of an old product), please keep your users in mind.  Think about and understand how they’re supposed to use your product, and make sure it meets their needs.  As an example, (and I realize that this may not be…
Ryan Secan
August 27, 2020
BlogNews

In the year 2000: mobile computing architects meet

As medaptus celebrates its 20th anniversary and looks back at our evolution over time, we thought it would be interesting to hear from some of our employees that have been here the longest. Two of our developers, Tim McCoy and Mark Brown, have actually been with the company the full twenty years! Tim and Mark both work out of the medaptus Raleigh,…
Jen Crowley
August 11, 2020
BlogDr. Secan's InsightsNews

20 Years of Medicine

There have been a lot of jokes about how awful a year 2020 has been, with a pandemic, quarantines, police violence, social unrest, and even invasive murder hornets.  However, it’s also the 20th anniversary of the founding of medaptus.  While I wasn’t here from the beginning, I’ve been with medaptus for almost ten years, and have seen a lot of…
Ryan Secan
July 23, 2020
BlogNews

Two decades of helping those who heal

For any health information technology start up to last 20 years in a competitive arena with high stakes outcomes, it’s more than luck. It takes vision, commitment, agility, and passion. Those drivers (and the drivers of those drivers – our employees) are what have enabled medaptus to seamlessly transform from a founder of the Mobile Health 1.0 movement (give one…
Jen Crowley
July 20, 2020
BlogDr. Secan's InsightsNews

Software Design That is Intuitive Versus Prohibitive

I don’t want to throw anyone under the bus, but I need to take a minute to talk about some glitchy things that as a physician technologist, really make me crazy. Since I work at several different hospitals as a hospitalist, we can avoid naming names.  At one facility, there are multiple IT-related problems that are not being addressed despite…
Ryan Secan
July 8, 2020
BlogDr. Secan's InsightsNews

Hospitalist perspective: on being a patient

So, I had what felt like a unique experience today:  I went to the dentist to have my teeth cleaned.  Now this isn’t unique because I’d never done it before (thankfully no dental issues) – it was my first real experience as a patient in the COVID-19 era.  I got just the smallest taste of what my patients are experiencing.…
Ryan Secan
July 2, 2020
BlogNews

Please Stand Here

Last week I had the occasion to spend time in a cancer hospital located in NYC. My son had tests, a routine that he’s had countless times before, so a three day ‘visit’ that we have come to know well. The hospital had been reaching out proactively to make sure we understood all of the safety precautions that had been…
Jen Crowley
June 17, 2020