Blog Summary
Traditional length of stay (LOS) metrics are difficult to apply fairly at the individual hospitalist level because LOS depends on who admitted vs. discharged a patient. A better approach uses a discharge opportunity rate: Discharges ÷ (Daily Visits + Discharges). Inverting this fraction gives an individual LOS for each physician. This metric can be tracked over time to identify outlier doctors, inform scheduling decisions (balancing high- and low-LOS docs to manage census), and serve as an early warning system when a hospitalist’s short-term LOS deviates from their baseline.
When you’re running a hospitalist program, there are lots of metrics you can look at to help you get a handle on how your practice is doing. As the saying goes, you can’t manage what you don’t measure. So, as the start of an ongoing series, I’d like to talk about some of the metrics I like to use to help me better understand how my practice is running. One of the first things we tend to look at as hospitalists is length of stay (LOS).
How Should Hospitalist Programs Measure Length of Stay at the Individual Physician Level?
Why Is Traditional LOS Attribution Difficult for Hospitalists?
LOS is important for lots of reasons. It affects how many beds are occupied, patient flow, costs, and more. However, given hospitalist staffing models, it can be very difficult to attribute the length of stay to one doctor. Who is the LOS assigned to – the admitting doc, the discharging doc, the doc who rounded on the patient the most times? All of these have their pros and cons, but none of them really give you the full picture. Maybe I inherited a patient today who has been in the hospital for 11 days already, and now I discharge him. Do I now have an 11-day LOS on my record? Doesn’t seem quite fair.
What Is the Discharge Opportunity Formula and How Does It Work?
A better approach focuses on what a hospitalist can actually control during each encounter. If you’re not admitting a patient, when you have an encounter, there’s really only two things you can do – you can keep the patient for another day, or you can discharge them. So, what we can look at it is how likely am I to discharge a patient when I have the opportunity to do so? This leads to a simple formula:
Discharges/Opportunities to discharge
What is an opportunity to discharge? It’s a visit that isn’t an admission. So, that means the equation looks more like:
Discharges/(daily visits + discharges)
So, if I have 16 patients on my service at the start of the day, do 2 admissions, and discharge 5 patients, it yields the following:
5/16 = 0.3125
(Note that the two patients I admitted during the day don’t count as part of the denominator because they weren’t an opportunity to discharge.)
So basically, I discharged 31% of the patients that I had an opportunity to discharge. If you want to turn this into an individual LOS for me as a doc, you can just invert the fraction. So, 5/16 becomes 16/5 = LOS of 3.2 days.
This can be used best over longer periods of time. Maybe for the week, I’ve had 112 opportunities, and I’ve done 28 discharges. So, 28/112 = 0.25, which yields a LOS of 4.0 days. You can obviously use this over as long a period of time as you want.
Table 1: Discharge Opportunity Rate Formula — Examples
How Can This LOS Metric Be Used to Manage a Hospitalist Program?
The beauty of this metric is that it lets me do several things. It lets me track data over time, and generate an individual LOS for each hospitalist that I can use to evaluate the team. Some docs will be higher, and some docs will be lower – and that’s OK. But it does let me see outliers who may need some further discussions regarding the appropriateness of their discharges (either too early or too late). I can then even use readmission data to get a sense of whether these outlier LOS are leading to changes in the readmission rate.
I can also use this data while scheduling. Have you ever noticed that some weeks the hospital is super full, and other weeks it’s less busy? This may be based on your staffing. If you have lots of docs with long individual LOS on the service for the week, fewer patients will be discharged, and the census will grow. If you have more docs with lower LOS on service, the census will likely go down. By the end of the week everyone will be very busy, or less busy based on who is working. Instead, you can use this data to help you choose who is working each week, and make sure you balance your longer LOS docs with shorter LOS docs, so the hospital doesn’t get overwhelmed with patients and a census that is too high.
You could even use short term variation in LOS to see if your docs need help. If my typical LOS is 3.5, but over the last few days it’s been 4.5, maybe there’s something afoot. Maybe my patients are very ill, or I’m doing too many admissions, or there’s something else going on that is interfering with my work. This can be an early warning indicator that something is wrong and allow you to intervene in a timely manner to help the team.
Conclusion
While it’s very simple and easy to calculate, the potential benefits of using the discharge opportunity rate to manage your hospitalist practice are enormous. It provides fair, actionable, individual-level LOS data that can drive scheduling decisions, identify performance outliers, and serve as an early warning system for providers who may need support.
Next time we’ll talk a little about the financial side of things and look at E&M distributions.
FAQs
Why Can’t We Just Use Overall Hospital LOS for Hospitalist Performance Management?
Hospital-level LOS is a useful system metric but doesn’t fairly attribute performance to individual hospitalists because it doesn’t account for who admitted vs. discharged a patient, or how many days a physician inherited mid-stay. The discharge opportunity formula provides a fair, individual-level metric that only counts what each physician could actually control.
Should Admissions Count as Discharge Opportunities?
No. Admissions are specifically excluded from the denominator because a newly admitted patient cannot be discharged on the same day they arrived. Only visits where the physician already has an established relationship with the patient and could choose to discharge them count as opportunities.
How Do You Use LOS Metrics for Hospitalist Scheduling?
Track each hospitalist’s individual LOS over time, then when building the weekly schedule, consciously pair higher-LOS doctors with lower-LOS doctors. This balances the discharge rate across the week and prevents the census from growing uncontrollably during high-LOS stretches.
What Is a Good Discharge Opportunity Rate for a Hospitalist?
There’s no universal target, as it depends on patient mix, acuity, and hospital type. The goal is to track each physician’s baseline over time and identify meaningful deviations, rather than to hit a specific number. Use outlier analysis and pair LOS metrics with readmission data to assess whether discharges are appropriate.
About The Author
Dr. Ryan Secan served as Chief Medical Officer at Medaptus for more than 13 years. He combines firsthand expertise in hospital medicine with a passion for healthcare technology to help providers improve clinical workflows, revenue cycle performance, and patient care through innovative software solutions.
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